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Rod Mountain

Rod Mountain, NHS Ear Nose and Throat (ENT) surgeon talks about design thinking and service design and putting patients at the centre of medical education. In this video Rod describes a ‘light bulb’ moment, when Mike Press of Open Change asked how service users were included in innovation in healthcare.
Rod has recently become a Senior Associate of Open Change whilst he continues to operate, run clinics at Ninewells Hospital and teach at the University of Dundee Medical School.

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