I’m not a health or care professional – but I often work with people who are, so in early 2015 I signed up for the School for Health and Social Care Radicals, run by NHS England’s Quality Improvement team.
The short online course helped me make connections in my thinking across Service Design and leadership: not being afraid of taking risks, trying ideas out and giving yourself, and others permission to fail.
The modules cover a range of topics from reflecting on your own role as an agent of change to how to build alliances to support change, dealing with resistance and implementation of change.
I’ve been applying and passing on my learning throughout the year with diverse groups from the Queen’s Young Leaders to Diabetes clinicians in Kuwait. What really resonates with people is calling out the distinction between a ‘troublemaker’ and a ‘radical’ and the emergent, collaborative nature of change.
The School is free, has supporting materials and is building a motivated and energetic community of health and social care professionals across the world. It is running again in February 2016 (http://theedge.nhsiq.nhs.uk/school/) – I can’t recommend it enough.
I created visual notes as I completed each module in 2015 – which you can get here: Visual Notes PDF.