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Service Design in Government Conference, London

Hazel and Mike from Open Change were at the Service Design in Government conference in London. Alongside our partners Rod Mountain and Steven Kyle we facilitated a workshop and gave two presentations:

  • Rip + Mix is a hands-on idea generation workshop, using tools we developed with colleagues in Dundee and at Deutsche Telekom, Berlin.
  • Designing Realistic Medicine – Rod Mountain, consultant surgeon at NHS Tayside and Mike Press from Open Change talked about using service design to help realise a number of the aims of the Chief Medical Officer for Scotland’s Realistic Medicine initiative.
  • City of Service Design – Steven Kyle of Dundee City Council’s Chief Executive’s Department and Hazel White from Open Change talked about the City of Design Academy and a number of initiatives in Dundee to build capacity in service design.

For Open Change this was a great opportunity to catch up with the service design community, and learn from others.

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