Devon County Council has started on a quiet revolution to transform itself through service design and design thinking. An innovative and inclusive approach which is beginning to be embraced by a number of local authorities and public agencies in the UK.
A quiet revolution finding its voice
Almost without even realising it we (Devon County Council) have been on a journey, a journey of transformation, a quiet revolution: thinking, doing and sharing along the way.
Starting in 2012 – 13 with an ambitious look at the Future Landscape for Devon, Devon County Council has continued its pursuit of improving outcomes for the people of Devon through exploring demand, putting communities and citizens at the centre of everything we do, and embracing digital and service design. It is not always easy but the relentless pursuit is important.
See more at: https://new.devon.gov.uk/reworkdevon/